Privacy Policy

1. Information We Collect

Personal Information

When you create an account, place an order, or contact us, we may collect:

• Name and contact information (email, phone, address)
• Payment information (processed securely by our payment partners)
• Order history and preferences
• Custom design files and artwork you upload
• Communication history with our support team

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and browser information
• Pages visited and time spent on our site
• Device information and screen resolution
• Referral source and search terms
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Send order confirmations and shipping updates
• Improve our website and services
• Personalize your shopping experience
• Send marketing communications (with your consent)
• Prevent fraud and ensure security
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

Service Providers

• Payment processors (Stripe, PayPal)
• Shipping carriers (UPS, FedEx, USPS)
• Email service providers (for order notifications)
• Analytics providers (Google Analytics)
• Customer support platforms

Legal Requirements

We may disclose information when required by law, to protect our rights, or to prevent fraud or illegal activities.

4. Data Security

We implement appropriate security measures to protect your information:

• SSL encryption for all data transmission
• Secure payment processing (PCI DSS compliant)
• Regular security audits and updates
• Access controls and employee training
• Secure data storage and backup systems

5. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and login status
• Analyze website traffic and user behavior
• Provide personalized content and recommendations
• Enable social media features
• Deliver targeted advertising

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

6. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Delete your account and personal data
• Opt-out of marketing communications
• Request data portability
• Object to data processing

To exercise these rights, please contact us using the information provided below.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Account information is retained until you request deletion. Order information may be retained for up to 7 years for tax and legal purposes.

8. International Transfers

Your information may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place to protect your information during international transfers.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our website. The “Last Updated” date at the top indicates when the policy was last revised.

11. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us: